N.E.C. Group, Inc. 2504 North Ontario Street; Burbank, CA 91504
Ph: 818-557-2950 Fax: 818-557-2966

The Exhibitor’s Kit provides pertinent information for a successful show.
From set-up times to correct booth dimensions, it’s all in the Exhibitor Kit.

FAST TIPS FOR EXHIBITORS 1. Pre-Show: Set Goals, Plan Lead Collection, After Show Lead Follow-Up. 2. At The Home Show: Best company sales people at the show. Don't eat in the booth. Stand Up (don't sit). Bring change of shoes. 3. After The Home Show Contact leads from show. Set up appointments. The above is a very short list of tips.

Exhibitor Etiquette

From Sylvia Andersen

Take the time for strategic PLANNING, ORGANIZATION and IMPLEMENTATION!
The TIME and MONEY you invest to make your booth inviting and productive will directly affect the success you reap from the shows.

BE READY FOR BUSINESS

1.	Sell Your Product from its’ own merits, not by running down the competitor
2.	Be Truthful in your sales presentation.
3.	Be Courteous to all attendees. Everyone is a potential customer or can recommend your business.
4.	Do NOT post signage or products that impede visibility of your exhibit neighbor.
5.	Sound: Keep it within confines of your immediate area.

PERSONAL CONSIDERATIONS

6.	Dress for Business Success. Clean, pressed, well-fitting clothes.
7.	Stand Up in your booth. If you must sit, use a high stool.
8.	Do Not eat in your booth. Eat lunch before show opens Friday.
9.	Do Not drink in your booth.
10.	Smokers: Use breath Mints, Spray clothes with deodorizer.
11.	Do Not consume alcohol on the premises.
12.	Do Not read or otherwise ignore Attendees.

EXHIBITOR KIT

HOME REMODELING & DECORATING SHOW
at the
Pasadena Convention Center
300 East Green Street
Pasadena, CA 91101

This Exhibitor Kit contains important information for you to plan a successful show. Any Questions? Phone us 818-557-2950

If you need any assistance or advice, please don’t hesitate to call. We have extremely knowledgeable, creative people on our staff who can guide you on how to exhibit successfully. Do read the important bulletins in this package regarding your exhibit.

The Exhibitor shall assume all liability for his/her own display. N.E.C. Group, Inc. will not assume responsibility for any loss due to fire, theft, etc. 24 hour Security is provided. However, if you feel you need additional insurance, please contact you own insurance company regarding a "rider" for the Show.

Exhibitor Badges / Registration REGISTER FIRST Show Office and Registration Desk: Located at Freight Door, Rear of Exhibit Hall. > Prior to setting up your exhibit, please register. > N.E.C. staff will direct you to your exhibit space. Exhibitor Badges: Provided for personnel actively involved in sales or staffing your booth. > Prior to the Show: Available at Registration Desk Rear of Exhibit Hall. > During the Show: Available Will Call Information Desk. Front Entrance. > During the Show: you may leave complimentary tickets for your guests; badges for personnel.

Exhibits:

NO HELIUM BALLOONS!

Minimum Exhibit Space: 10’deep x 10’ wide
If your exhibit is over 12 feet in height or constructed in a manner that would restrict or obstruct the proper operation of the roof sprinkler system, please call the Show Coordinator for information pertaining to the above.

Additionally, any covered booths having a cover exceeding 16 square feet, but not exceeding 200 square feet, shall be protected within by a smoke detector, which sounds a local alarm.

Mandatory Sales and Use Tax Permit; Board of Equalization:

Complete & Fax to N.E.C. 818-557-2963
See Forms Section on this website.

Important!

NO exhibitor will be permitted to move in if exhibit space is not PAID IN FULL.

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Included with your space rental: A) Draped booth. 8’ Back wall 3’ divider on each side of your booth B) Identification sign with your company’s name. (as shown on your reservation form.) If you desire any other name on your sign, please call the Show Coordinator with the correct name. Note: Pasadena Exhibit Space is 10’x10’

Note to Exhibitors: ORDER SERVICES EARLY! Decorating, Electrical, Plumbing *For BEST PRICES and Services, order and pre-pay 3-6 weeks in advance of event. *Orders placed the day of exhibit set up ,or within 2 weeks prior to the show often are ...............subject to higher prices. *Service Vendors may increase prices at any time.

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To Order: Download and complete the following form:

TELEPHONE SERVICE:
Lines are installed by the Pasadena Convention Center.
To Order: Refer to FORMS TO COMPLETE on this website
.

INERNET SERVICE:
Lines are installed by the Pasadena Convention Center
To Order: Refer to FORMS TO COMPLETE on this website.


FOOD AND BEVERAGE:
Planning to give samples? Or sell food? A health permit is required.
To Order: Phone Pasadena Health Department for Application. They will fax application to you.
Also required is clearance from the Exhibit Hall Venue.
Refer to FORMS TO COMPLETE on this website.

DECORATOR: Official Show Decorator: EXHIBITS WEST EXPO SERVICES: 562-424-7377 Furniture, carpeting, additional signage, etc., may be ordered directly from the decorator. To Order: Refer to FORMS TO COMPLETE on this website. IMPORTANT: ORDER EARLY! Should you require DECORATOR services, we urge you to order 3-6 weeks prior to the event for the listed discount prices. Prices are higher with orders placed “on the floor”.

ELECTRICAL: Provided and ordered from: Edlen Electrical Exhibition Services
Order Online: https://www.lrsssl.com/edlenordering
IMPORTANT: Passwords: April Show:  048036LA -- August Show: 088012LA


PLUMBING SERVICES: Provided by The Pasadena Convention Center
To Order: Refer to FORMS TO COMPLETE on this website

Order 3-6 weeks prior to the event. Prices higher when ordered at show. Payment on show floor: Only Cash or Credit Cards (no checks)

SALES and USE TAX PERMIT; Board of Equalization:
Complete & Fax: to N.E.C. Group 818-557-2963
See Forms Section on this website.

MANDATORY: For each and every show, every exhibitor is required to complete this form.

Find the Show Decorator desk at the show: EXHIBITS WEST EXPO SERVICES Located adjacent to the Freight Door and will be manned commencing the Thursday prior to the event.

STANDARD BOOTH Open Sides: Clear view

NO Pop-up Tents or Frames

Provided:  8’ back curtain w/3’ curtain sides Booth Size:  10’x 10’ Most Venues.  Color:  Varies OPEN SHOW PRINCIPLE:  Sides Not Blocked. Sides of booth are 3’ for clear visibility while walking down the aisles. Booth sides may extend 4’ from rear at height of 8’.

OPEN SHOW PRINCIPLE:  No exhibitor’s view is obstructed from the aisle. NO DOUBLE SIDED BANNERS

OPEN SHOW PRINCIPLE
We do try to adhere to the Open Show Principle where no neighboring booth is obstructed. Sometimes the exhibit is set up in such a way that this is not possible. If you are aware that your exhibit might obstruct/offend your neighbor, please let us know in advance and together we can solve this dilemma. Often when an exhibitor is given the courtesy of being advised of this possibility it becomes of little consequence and everyone is happy. So let’s communicate in advance. Just a call to the coordinator or your Accounts Executive is requested.
Thank you.

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MOVE-IN/MOVE-OUT INFORMATION
Pasadena Convention Center
300 East Green Street
Pasadena, CA 91101

MAP of VENUE available on this website.

For a map of the venue, please tab on this website FLOOR PLAN/MAP of VENUE
For your convenience and in order to make your move-in to your exhibit space a bit easier, we are enclosing a map of the Pasadena Convention Center and the proximity to the surrounding parking areas.

MOVE-IN: Exhibitors may be assigned a definite time for move-in due to size of loading docks.	Thursday	11:00am to 10:00pm …No Drive-in Vehicles Check-In PRIOR to 9pm Move-In Completed by 10pm
SHOW HOURS:	Friday Saturday Sunday	12:00pm to 8:00pm NO MOVE-IN! 10:00am to 8:00pm 10:00am to 6:00pm
MOVE-OUT: Exhibitor MAY NOT abandon or remove display prior to end of event 6pm Sunday.	Sunday Monday	6:00pm to 9:00pm 8:00am to 11:00am

$200 Fine: Exhibitors who abandon or remove display prior to end of event 6pm Sunday will be charged $200

NO vehicles permitted to drive in because the exhibit hall is carpeted. Also Protect carpet from hard surfaces such as stone pavers. Place a plastic layer between the hall carpet and exhibitor's display material.

NO FRIDAY SET-UP

Absolutely NO move-in on Friday morning

All Exhibits must be finished by 10:30 a.m. on Friday before Show opening.

Exhibitor’s move-out will be permitted for 3 hours after closing Sunday night.
Your move out MUST be accomplished by 11am, Monday.
In order to accommodate everyone as quickly as possible, we ask that you dismantle your booth prior to moving your vehicle into the loading dock

NO move-in permitted Friday morning.

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Prior to final approval to open the show, the Fire Inspector will conduct a walk-through inspection of the exhibit areas. The Inspector will be accompanied by the Show General Manager, Event Manager or official show designated representative. Any violations noted (that pose a hazard to public safety) will require immediate correction.

All aisles, emergency exits, and life-safety devices shall be kept clear of obstructions at all times once the event opens. Any violations will be brought to the attention of both Show and Facility Management for immediate correction. If, in the opinion of the Fire Inspector, there is an extreme hazard to life, he/she has the authority to delay or terminate the show until the problem has been corrected to his/her satisfaction.

OBSTRUCTIONS

All exit doors serving any occupied area of the building must remain unlocked, in an operable condition, and visible from all areas. Exit signs shall not be obstructed in any manner. All entrances, exits, aisles, stairways, lobbies, passageways, and fire and safety devices shall remain unobstructed at all times. Nothing shall be hung from or affixed to any sprinkler heads or piping. Booth construction must be substantial and fixed in position in a specified area for the duration of the show. Displays, easels, signs, booth carpet and equipment may not be placed beyond booth areas into aisles.

FIRE SAFETY REGULATIONS
Electrical equipment must conform to City code requirements.

1. Wiring	All wiring of flexible cords shall be 3-wire, “hard usage approved”, #14 gauge, grounded type.
2. Spot/Flood Lights	Exhibit spot or flood lights must be positioned to be “unreachable” by the public, free from and unattached by any material or fabric.
3. Electrical Equipment	All electrical equipment exposed to water/liquids must have ground-fault circuit interrupters.
4. Christmas Tree Lights	Prohibited
5. Electrical/Plumbing Order Forms	For additional information, refer to Information Page on each order form.

NO SMOKING FACILITY Pasadena Center is a No Smoking Facility

FIRE ALARM PROCEDUES

1. ALARM	Whenever an automatic fire detector device or a manual pull station is activated in the Convention Center, an audible alarm will sound inside the Convention Center building.
2. SECURITY OFFICER.	Upon receiving a fire alarm signal in the Building Engineer’s office, a Security Officer is dispatched to investigate the activity and report the results.
3. FIRE or SMOKE.	If fire or smoke is observed by the responding Officer, or a second device is activated, the Building Engineer’s office will announce a building evacuation and alert the Fire Department.
4. EVACUATE.	Upon hearing the evacuation announcement, please leave the building by the nearest Emergency Exit.

When Seeing Smoke or Fire

1. EVACUATE. Notify others nearby and begin evacuating the area using the Emergency Exit.

2. ALARM. Activate the building alarm system by pulling the nearest alarm.

3. ADVISE. Advise any member of the convention Center Staff of the location of the smoke or fire.

VEHICLES

Vehicles on display within an exhibition facility shall comply with the following:

1.	Permit for display required: of an internal combustion engine on motor vehicles, boats, aircraft, or heavy machinery.
2.	Fuel tanks shall not be filled or drained within the building or loading dock area.
3.	Lock and seal fuel tank openings in an approved manner to prevent the escape of vapors.
4.	Limit fuel in tanks: Fuel tanks shall not be more than one-fourth full or contain more than five gallons of fuel, whichever is less.
5.	Remove battery. At least one battery cable shall be removed from the batteries used to start the vehicle engine. The disconnected battery cable shall then be taped in order to eliminate the possibility of a spark.
6.	Vehicles shall not be started or driven during show hours.

This Exhibitor Kit contains important information for you to plan a successful show. Any Questions? Phone us: 818-557-2950

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